Top Drawer Merch is a merchandising company that works with some of today’s most prolific musicians and music festivals. It pushes a youthful corporate culture that thrives on individual empowerment.
We are seeking an Account Coordinator to become an integral part of our team! You will help create merchandise collections through R&D, production, logistics, and sale.
Role Requirements – Account Coordinator
- Highly organized and self-sufficient. Self-starter attitude is a must
- Able to adapt to new software and tools. Provide suggestions on how to improve a process if there are lacking features
- Reach agreed upon sales targets by their deadline
- Set follow-up appointments to keep customers aware of the latest developments
- Create sales material to present to customers
- Proficient in creating word documents, excel sheets, being able to prioritize and move around tasks under tight deadlines
- High level of communication, sense of urgency, and the ability to voice any concerns when necessary
- Previous experience at a day-to-day management company or booking agency
- Must be able to work out of TDM HQ on Tuesday and Thursdays – located in Culver City, CA (work remotely on Monday, Wednesday and Friday)
Daily Tasks Include
but not limited to:
- Report directly to your Senior Account Manager
- Delegate tasks between departments to execute projects in a timely manner
- Assist with merchandise lines; pop up shops, touring, logistics, international shipments, product development, event planning, ecomm (Shopify)
- Assist with tour merch logistics and communication with the venues
- Work with production department to ensure projects are executed to completion
- Kick-off new projects with Senior Account Manager and provide daily updates by communicating to all relevant parties
- Assist with Marketing dept; promotional assets, content creation, photoshoots & in-house photography
Qualifications
- Previous experience in sales, customer service or other related fields
- Familiarity with CRM platforms (bonus if you have used Monday!)
- Ability to build rapport with clients and maintain healthy relationships
- Strong negotiation skills
- Deadline and detail-oriented
- Experience in merchandising is a major + (mood boards, design, production, Shopify, ecomm)
- Experience in Adobe Creative Suite (Photoshop & Illustrator) is optional but desired. Provide a portfolio of work past/current work if applicable
