E-Commerce Manager
Involved Group – Anjunabeats & Anjunadeep and Above & Beyond
Location: Bermondsey, London UK
Salary on application, dependent upon experience
Based in Bermondsey, London and LA, Involved Group is the home of iconic dance labels Anjunabeats, Anjunadeep, Involved Management and Involved Publishing and world-leading electronic artists like Above & Beyond, Lane 8, Seven Lions and Ben Böhmer.
Reporting to the Senior Team, you will be working alongside our brand gatekeepers, events and production partners to consolidate and grow our successful global e-commerce business.
We have ambitious goals to create higher quality products that stay in wardrobes longer. Experience in or a demonstrated passion for sustainable production and a curiosity about the circular economy would be advantageous, as would knowledge of existing sustainable fashion schemes, certifications and standards.
Key Responsibilities
The E-commerce manager will, alongside our fulfilment and manufacturing partners as well as our record label teams be responsible for:
- Building a strategy to develop our e-commerce from a successful Label and Artist merchandise site to a successful global brand apparel and lifestyle store.
- Driving sales and optimization of the online user experience to drive up conversions.
- Global site content – manage monthly and seasonal updates, copy and editorials.
- Timeline – Maintain our seasonal release timeline and sales calendar
- Forecast new launches and replenishment on new products. Budget management of ecommerce and marketing planning.
- User experience – with our developers create the most usable and engaging experience across out stores
- Insight and analytics – defining who the customer is and create strategies around this.
- Content – work closely with our CRM and marketing team to create the best strategies and experience for the customers.
- Goals – Establishing goals, strategy and budgets working closely with the leadership team
- Monitor daily, weekly and monthly sales against targets
- Competitor analysis – keep an eye on innovative industry models
- Refresh our merchandise look-books, sourcing models and photographers
The E-commerce manager will also work with and alongside our events team to:-
- Develop tour and event specific product lines
- In conjunction with our partners, create and update budgets and profit and loss statements for our events and tours
- Coordinate the shipping of merchandise to festivals and performance venues
- Sourcing quality local merchandise manufacturers for international festival events
About you
- Ability to thrive in a fast-paced, constantly changing start-up environment; a very much hands-on individual where you will oversee every part of the website
- 4+ years of hands-on e-commerce trading & digital marketing experience
- 2+ years of P&L ownership & leading a team
- Expertise/working knowledge in customer acquisition, UX/UI, Google analytics, Facebook/Google advertising, CRM & marketplaces.
- A working knowledge of Shopify, Ochre, Amazon, Ebay, Google Shopping and Facebook Marketplace
- Experience with apps is a plus but not essential
- Experience in working closely with the trading team to create a joined-up trading content & marketing calendar
- An eye for quality apparel and interest in fashion trends is a big plus
What else do we offer?
- Participation in the Profit Share Policy (PSP)
- Minimum 20 days annual leave which increases with service, plus 3 days between Christmas & New Year
- A creative, fun and sociable office environment
- Gympass Silver membership
- Premium subscription to CALM and Strava along with many other health apps
- Access to our Employee Assistance Programme (EAP)
- Access to our UK events and shows
- Cycle to work scheme
- Season ticket loan
- Excellent development opportunities
- Flexible working opportunities
- Participation in our local community charity initiatives
Please upload your CV along with a cover letter.
Closing Date 25th May, 2022
If you need to have a conversation with us about the application process before applying for this role please do not hesitate to email Claire Horseman at thehorsie@anjunabeats.com. We will be happy to discuss any reasonable adjustments to the application process that may be required or to answer any questions you may have around potential barriers you think there could be prior to applying. We recognise the importance of diversity within our team and are fully committed to embracing all types of talent.
